Reviews
Why the community of Ontario, CA and surrounding areas are saying we are Macawsome!
Muy Satisfecho con un servicio excepcional y profesional Gracias
Response from the owner:Thank you so much for taking the time to leave us a 5 star review!
We recently purchased our home built in 1984, and to our surprise, it had the original air conditioning unit. With limited funds after the home purchase, we began using the AC during the summer, only to be shocked by our first bill of nearly $1200! Though we managed to reduce our electric bill to around $700 by limiting usage of the AC and other appliances, it was still tough dealing with the unbearable heat at times.
Luckily, we were referred to Maynor from Macawsome Heating and Cooling, who came out to assess the situation. After just a few minutes of inspecting our unit, he advised us that performing maintenance wouldn’t be beneficial and that replacing the AC unit would be a smarter investment in the long run. Initially, I was hesitant to spend more money, but trusting Maynor's expertise turned out to be the best decision we could have made.
After installing the new unit and a smart thermostat, our electric bill went down to an incredible $200! I couldn’t be happier with the professionalism and care that Macawsome provided in guiding us through the process, installing the new AC, and getting everything set up. It made such a huge difference, not only financially but also in allowing us to enjoy our home and have friends and family over comfortably.
Thank you, Maynor and your team, for giving us this gift! I highly recommend Macawsome Heating and Cooling for anyone looking for reliable, knowledgeable service. You won’t regret it!
Luckily, we were referred to Maynor from Macawsome Heating and Cooling, who came out to assess the situation. After just a few minutes of inspecting our unit, he advised us that performing maintenance wouldn’t be beneficial and that replacing the AC unit would be a smarter investment in the long run. Initially, I was hesitant to spend more money, but trusting Maynor's expertise turned out to be the best decision we could have made.
After installing the new unit and a smart thermostat, our electric bill went down to an incredible $200! I couldn’t be happier with the professionalism and care that Macawsome provided in guiding us through the process, installing the new AC, and getting everything set up. It made such a huge difference, not only financially but also in allowing us to enjoy our home and have friends and family over comfortably.
Thank you, Maynor and your team, for giving us this gift! I highly recommend Macawsome Heating and Cooling for anyone looking for reliable, knowledgeable service. You won’t regret it!
Response from the owner:Thank you so much for taking the time to leave us a 5 star review!
My family and I had an amazing experience with Macawsome Heating & Cooling! We discovered this company right before this summer at the Maclin Open Air Market and we are so glad we stopped to say hello and check out what they have to offer! We were on the hunt for a new AC unit, for our Ducts to get replaced, and a new smart thermostat. They were able to give us a deal we couldn’t turn down and customer service that made us happy to do business with them. They got everything up and running within a few days and made our set up look beautiful and did a really clean job. They got our house nice and cool right before the summer and we are now enjoying a warm home as winter approaches. We definitely recommend their services to anyone looking for an honest and caring business to get their homes right for the summer and winter!
Response from the owner:Thank you so much for taking the time to leave us a 5 star review!
Our technician went above and beyond today! Will be returning.
Response from the owner:Thank you so much for the 5-star review! We're thrilled to know you had a fantastic experience with us.
Very polite and professional service. They operate with urgency and customer satisfaction in mind.I would recommend this service to anyone. Thank you for the Macawsome job!!
Response from the owner:We appreciate your feedback. Thank you for the review!
Very knowledgeable and honest HVAC contractor. They do the job the right way and do not cut corners. I highly recommend Macawsome to anyone looking for a new unit. You will not be disappointed.
Response from the owner:We're overjoyed to see your 5-star rating! Thank you for sharing your positive experience with us.
I just want to say what a pleasure it was to meet this company and experience a genuine caring for people in the pride to do a well job and serve the community. I will definitely recommend this company to anybody that needs air conditioning service the professionalism, the timeliness the way they explain everything and took pictures is the best service that I’ve had from an outside company
Response from the owner:Thank you so much for your 5 Star review Oralia!
Amazing Amazing work! Can’t express enough how grateful I am for Maynor and his team. Our AC broke down last week during the heat wave and Maynor was able to come the same day to look at it. He told me the issue (needed a Condenser Replacement) and came back the next day to fix it. He was really transparent during the whole process, I know nothing about AC’s, but he was able to answer all of my questions. Thank you Maynor and Macawsome Heating & Cooling Team. My family and I are extremely happy. I’d highly recommend them.
Response from the owner:Thanks for the positive review Brenda!
Great company. Fast to respond and save the day thank you.
Response from the owner:Thank you so much for your 5 Star review Kimberly!
Macawsome is every helpful and transparent even helping us out with some questions. If they are willing to help another hvac company you are in amazing hands as a customer.
Response from the owner:Thanks for the positive review MKM!
Will definitely be calling him back for my air conditioning and heating. Very respectful and walked me through everything he was doing. He also videos so you will definitely know he did the work. Thank you soooo much again.
Response from the owner:Thank you for the review! We appreciate your feedback Amanda.
Truly a professional team that is honest and reliable! After being told by another vendor that I should purchase a new AC Unit to resolve my HVAC issue, I decided to seek out a second opinion and came across Macawesome Heating and Cooling. Maynor was very helpful and provided a solution that got my AC to operate properly again. He also followed up the day after. Highly recommend contacting his team for your HVAC needs.
Response from the owner:Thanks for the positive review Amber!
My experience with them has been excellent. First Maynor arrived on time. He was very honest with his assessment and the price for the repair was reasonable however I opted to replace my condenser and furnace because I knew they would eventually fail due to the age of the system and I had previous assessment from a different company. The price was less than half of what I was quoted from the other company. I asked for a timeline and Maynor said they will be there at 8 AM the next day which I have to admit I was
skeptical of since it was July. So I asked him if he was certain cause I will have to call off for work to be home and he said 200% sure. Next day comes and I kidd you not, his people rang my doorbell at 7:55 AM. I was highly impressed moreso when they finished at 1 PM. There were 3 people working and everyone was very professional. Carlos answered all my questions and saw to it that my concerns were met. Then Maynor followed up with a phone call later in the day to make sure everything was working well. He did have to come the following day to make some adjustments but like before, he answered my call and came to my house promptly and as always on time. I don't normally make a review but I believe that these are the type of people we need to keep in business in our community. They are honest, hardworking, trustworthy and professional. I would absolutely recommend their service to my family and friends.
skeptical of since it was July. So I asked him if he was certain cause I will have to call off for work to be home and he said 200% sure. Next day comes and I kidd you not, his people rang my doorbell at 7:55 AM. I was highly impressed moreso when they finished at 1 PM. There were 3 people working and everyone was very professional. Carlos answered all my questions and saw to it that my concerns were met. Then Maynor followed up with a phone call later in the day to make sure everything was working well. He did have to come the following day to make some adjustments but like before, he answered my call and came to my house promptly and as always on time. I don't normally make a review but I believe that these are the type of people we need to keep in business in our community. They are honest, hardworking, trustworthy and professional. I would absolutely recommend their service to my family and friends.
Response from the owner:We are so glad to hear it! Thank you for your review!
The Macawsome team is fantastic! If you need A/C experts, this is the company for you. Not only did they expertly install our new unit, they were meticulous in ensuring everything was running smoothly before they left, including checking our furnace. They are consummate professionals! Highly recommend them!
Response from the owner:Thank you so much for the 5-star review! We're thrilled to know you had a fantastic experience with us.
Very helpful and fixed my problem I had with my a/c. Had them come back cause I thought it was still leaking in different places but he told
Me it was my pool solar. Thank you for detecting and advising who I should contact for this other
Me it was my pool solar. Thank you for detecting and advising who I should contact for this other
Response from the owner:Thank you for taking the time to share your review with us!
The customer service and the attention to detail was amazing. Overall experience with this company was amazing! Keep up the great work!
Response from the owner:Thank you so much for taking the time to leave us a 5 star review!
Macawsome did a fantastic job with my A/C unit.
Response from the owner:We are so glad to hear it! Thank you for your review!
Maynor was very respectful, efficient, and professional in installing a new condenser motor and capacitor on my ac unit. Before Macawsome, I had a big name company give me an estimate. They were more expensive. Plus the technician didn’t seem knowledgeable and was irritated with my questions. Maynor was completely different. He was friendly, answered all my questions, and explained the problem and solution. He also was responsive through texts and phone calls. I feel confident that this is a trusted ac and heating company I can call for any future repairs. I will definitely recommend them to family and friends!
Response from the owner:We're overjoyed to see your 5-star rating! Thank you for sharing your positive experience with us.
Fast response. Great service. Knowledgeable and honest. Will definitely use them again and also refer them to anyone that needs AC/Heating service. Very happy with the service they provided.
Response from the owner:Thank you so much for taking the time to leave us a positive review - it’s greatly appreciated!
Macawsome and Maynor are super responsive and patient with us despite our HOA taking so long to approve our project. We texted everyday, keeping them updated with the HOA approval, and he never ceased to respond to us. They also gave us payment options and did the extra mile and helped installed our NEST system afterwards. And that’s not even the best part… they’re very honest and fair with their pricing!
I highly recommend them to everyone! We are so lucky we found them and we hope that they could help many more people like us!
I highly recommend them to everyone! We are so lucky we found them and we hope that they could help many more people like us!
Response from the owner:Thank you so much for taking the time to leave us a positive review - it’s greatly appreciated!
Maynor Gutierrez provided very professional and fast response to our urgent AC repair needs. We highly recommend this business and look forward to regular AC maintenance with them.
Response from the owner:Thank you so much for taking the time to leave us a 5 star review!
Did a perfect job. Technicians were fast and efficient. Definitely recommending to family and friends.
Response from the owner:Thank you so much for taking the time to leave us a 5 star review!
Very reliable! My tech was knowledgeable and kind. He ensured the problem was fixed while letting me know each step of his process. Very thankful for the assistance.
Response from the owner:Thank you for the review! We appreciate your feedback Diane.
Exclent company Maynor is great
Response from the owner:Thank you so much for taking the time to leave us a positive review - it’s greatly appreciated!
I had an excellent experience with Macawesome Heating and Cooling when my air conditioner stopped cooling. Their service technician, Maynor was prompt and courteous, arriving at my home when expected. Not only did he quickly diagnose the issue, but he also fixed it efficiently.
Response from the owner:Hi Deanna! We appreciate the review and are glad we could be of service!
Had an insurance claim. Macawsome came and showed me what was gonna be changed. I already had 2 quotes and they where crazy high like 20-25k for a whole unit. They gave me an amazing deal. Cause of that I kept upgrading and upgrading. My house was completed in a timely manner. The install felt like a custom job. I highly recommend them.
Response from the owner:We appreciate your feedback. Thank you for the review!
Excellent same day service, thank you.
Response from the owner:Thank you so much for your 5 Star review David!
Recomiendo este negocio para reparar y mantener su aire acondicionado. Maynor Gutierrez es un profesional. Siempre es amable. Lo llamamos y viene pronto. Hace muy excelente trabajo a buen precio.
Response from the owner:Thank you for taking the time to share your review with us!
He responded very quickly and was able to fix the problem immediately. Honest and professional. I highly recommend him.
He has helped us 3 times before.
He has helped us 3 times before.
Response from the owner:We are so glad to hear it! Thank you for your review!
Technician was polite and well versed with AC units. Answered all my questions and was fast in doing my AC tune up and installing a new thermostat. Would highly recommend and will be a repeat costumer. Also, will be considering their AC tune up plan in the future
Response from the owner:We are so glad to hear it! Thank you for your review!
Very satisfied to the Service. Maynor is the best for Aircondition & Heating issues. He knows what he is doing and the rate is so right. Thank you Maynor. Most recomended.
Mariam from SeaBreezeHomes
Mariam from SeaBreezeHomes
Response from the owner:We appreciate the review and are glad to be of service!
Honest and very professional.
Response from the owner:Thank you for taking the time to share your review with us!
11 years ago we had problems with our A/C at that time we quoted a few companies and they all had different diagnoses and sky-high prices. At a fair in the city where we live we met the guys from Macawsome, they came to my house, gave me the diagnosis and a good price for the repair. Now 11 years after that good job, my old A/C failed, I found the receipt and the business card of these guys and we called them, the same guys who came 11 years ago came to my house, they inspected my A/C and like the last time they were very honest about the problem and gave me my options, because of their honesty and affordable price we decided change the entire system. My wife and I are very happy for the good work they did, the experience, the detailing , the guarantee and the years in the business we know that they are trustworthy people we will not have problems for many many years. Thanks for everything guys you really are awesome.
Response from the owner:Thank you so much for taking the time to leave us a 5 star review!
After receiving several bids from local heating/cooling businesses for a new A/C unit, furnace, and ducting, we decided to go with Macawsome. My husband and I couldn’t be happier with the job they did. We contacted the owner and within 2 days they completed the job! Maynor and his team were very professional and knowledgeable. They worked with us to provide the best solutions to improving air flow to our hotter west and south facing rooms. Our new A/C unit is so quiet and efficient and ALL our rooms are now cool and comfortable.
We would definitely recommend them to anyone needing an updated cooling/heating system!!!
We would definitely recommend them to anyone needing an updated cooling/heating system!!!
Response from the owner:Hi L! We appreciate the review and are glad we could be of service!
If you're looking for an honest AC company, Macawsome is it!!!
Response from the owner:Hi Personal! We appreciate the review and are glad we could be of service!
Very good service and they were really kind and they are a 100% profesionales also very clean I Would recommend
Response from the owner:Thank you so much for taking the time to leave us a 5 star review!
I had a great experience with this company they are very knowledgeable about their products the price is very reasonable and they do what they say they are going to do I’m very happy with it
Response from the owner:Thanks for the positive review Luz!
Maynor installed a new minisplit ac/heating system for me about a year ago. I've had a few technical issues since then, but he is always quick to respond. Him and his guys are very knowledgeable! Thumbs up!
I just got my AC/Heater installed today and I LOVE it! They were professional, punctual, and efficient. Will definitely recommend them to anyone interested in an AC/Heater. Thanks guys!!!
Response from the owner:We're delighted to hear that you're enjoying your new AC/Heater! Our Macawsome team strives for professionalism, punctuality, and efficiency, so it's wonderful to know we delivered on all fronts. Thank you for your kind words and for recommending Macawsome heating and cooling!
Excelente servicio!
Macawsome Heating and Cooling are 100% a 5 star review, they have friendly staff and professional technicians. When my unit stopped working I decided to replace it so I contacted them and within hours Maynor a technician and sales representative arrived at my house. He was friendly and very knowledgeable. He quickly assess the best unit that would satisfy the need to work efficiently in my home. He was very clear and detailed how the new unit would work and explained the new features the new unit would have and how it would benefit our family. I appreciated Maynor honesty in explaining our options and not trying to upsell us. The entire experience was professional and trustworthy from start to finish, in two days I had my brand new unit installed and running. We highly recommend Macawsome Heating and Cooling to anyone if you are in need of A/C repair or new installation. You will be 100% satisfied. I was!!!
Response from the owner:Thank you so much for your kind words and glowing review! We're thrilled to hear that you had such a positive experience with Macawsome Heating and Cooling, and that Maynor was able to assist you efficiently and effectively. Your satisfaction is our top priority, and we're delighted to have been able to provide you with a professional and trustworthy service. Don't hesitate to reach out if you ever need assistance in the future. Thanks again for recommending us!
"With MACAWSOME, the experience was exceptional. From the initial visit to the installation, the team showed an unparalleled commitment to customer satisfaction. They demonstrated deep technical knowledge, efficiently addressed any issues, and ensured that the installed system exceeded my expectations. Their professionalism and personalized service make them highly recommended for any needs. Thank you very much, MACAWSOME!"
Response from the owner:Thank you for the wonderful review! We're thrilled you had a great experience with us. Your satisfaction is our priority, and we appreciate your recommendation.
It's a pleasure to praise MACAWSOME HEATING AND COOLING for their outstanding work. From customer service to project execution, their level of professionalism and efficiency was truly impressive. Not only did they meet my expectations, but they exceeded them. I highly recommend them without a doubt.
Just had my AC & Heating units replaced by Macawsome. My old unit was loud inside my house when used & the bedrooms would not get any air. Now my new unit is quiet when I turn it on and now all my bedroom s get air. Macawsome did an excellent quick job. Highly recommend this company.
Response from the owner:Thank you for sharing your experience! We're delighted to hear that your new units are quieter and more effective in cooling your home. Providing efficient and effective service is what we strive for, and we're grateful for your recommendation. If you ever need assistance in the future, don't hesitate to reach out.
"Macawsome Heating and Air truly lives up to its name! I had an exceptional experience with their team from start to finish. Their customer service was top-notch, with friendly and knowledgeable staff who were always prompt and professional. The technicians were thorough and efficient, diagnosing and fixing my HVAC issue with ease. I appreciated their transparent pricing and clear communication throughout the process. I highly recommend Macawsome Heating and Air for anyone in need of reliable and trustworthy HVAC services!"
Response from the owner:Thank you for your fantastic review! We're thrilled to hear that you had such a positive experience with Macawsome Heating and Cooling. Providing friendly, knowledgeable, and prompt service is what we aim for, and we're delighted that our team met your expectations. Your recommendation is greatly appreciated, and we're here for any future HVAC needs you may have. Thanks again for choosing Macawsome!
Unfortunately, my heater has been repaired on several occasions during the past 12 months. This was my first experience with Macawsome Heating & Cooling. Maynor, the technician was punctual, personable and very knowledgeable. He was quickly able to diagnose and repair the issue. Great overall customer service.
Response from the owner:Thank you for sharing your experience! We're pleased to hear that our team was able to provide prompt and knowledgeable service to resolve the issue with your heater. Providing great overall customer service is our priority, and we appreciate your feedback. If you ever need assistance in the future, please don't hesitate to reach out.
This team is exceptionally reliable, professional, and offers fair prices. After encountering issues with our heater, we engaged four different groups for diagnosis, but none instilled confidence. The Macawsome team not only identified the problem accurately but also swiftly resolved it within 30 minutes on their second visit, all at nearly half the cost quoted by others. Impressed by their efficiency, I promptly signed up for a membership, grateful for warm nights during freezing rain.
Response from the owner:Thank you so much for your kind words and for sharing your experience with us! We're thrilled to hear that our team was able to provide you with reliable and professional service while offering fair prices. Customer satisfaction is our top priority, and we're delighted that we could swiftly resolve the issue with your heater, ensuring your comfort during freezing nights. We truly appreciate your trust and loyalty, and we're grateful to have you as a valued member. If you ever need assistance in the future, please don't hesitate to reach out.